Yes, 28East is an authorised partner with Google for Cloud, Maps, and Workspace. We can create a sub-billing account with Google to invoice offline in South African Rands without registering a credit card.

No, there is no service charge or markup for access to a sub-billing account. The product price to Google is exactly the same as that of credit card billing.

28East gets 30 days from Google for settling invoices, and we’re passing those 30 days on to customers who settle invoices to our local FNB account.

28East uses the spot rate as published by FNB - https://www.fnb.co.za/rates/ForeignExchangeRates.html - at the end of the month or beginning of the next month depending on the weekday. This rate is included in our Billing and Usage report shared every month.

Yes, 28East is registered as a local company in South Africa, and we can gladly provide any required compliance documents (B-BBEE, Tax Clearance, etc.). So your procurement is considered a local one with a local supplier.

No code changes are required. Your authorised user will simply need to link your current Google Cloud projects in the Console to the new 28East billing account. From the time of switchover, usage will be recorded on the 28East billing account.

No, 28East doesn’t require access to technical resources. Your project owners manage access to your projects and technical resources.

Yes, there are multiple ways that usage can be monitored or restricted. The 28East team will gladly take you through measures such as:

• Creating budgets and alerts

• Setting up quotas on the API level

• Best practice for securing API keys

• Creating usage monitoring alerts

Yes, 28East provides another layer of “spike detention,” and we’ll notify you if we see anything unusual.

Yes, 28East has an online calculator that can be used to predict future cost scenarios. Volume discounts are automatically applied in the calculations.

Yes, our Google-trained team is available to provide expert advice on implementing Google Maps Platform APIs. We can enter a separate agreement to suit your needs if more is required.

Yes, you can add all your Billing Account Administrators to the 28East billing account, and you will have access to all billing functionality.

You will still have direct access to Google Support for all billing and technical support queries. Standard support includes 24x5 (weekdays from Monday 9 AM Tokyo time to Friday 5 PM Pacific time), excluding regional holidays for "service unusable" issues.

However, 28East is available to assist with open support cases on your behalf - again, at no additional charge - and chances are good that 28East knows the answer before opening a support case.

Google Maps Platform Enhanced Support is a paid service that offers a one-hour initial response time for Critical Impact issues 24x7, escalation case privileges, investigation into more complex map data issues, and more. Let us know if you're interested in Enhanced Support.