Introducing Contextual View in Google Maps AI Kit
- 28East
- 4 days ago
- 2 min read
Text-based AI replies can feel flat. With the new Contextual View, part of Google Maps AI Kit, it is now possible to enrich AI chat interfaces with real, interactive maps, location data and visual context. This opens up a whole new world of possibilities for businesses building conversational and map-powered experiences.
Make AI Conversations Visual and Intuitive
Contextual View is a low-code widget that lets you embed interactive map content, like 2D or 3D maps, place markers, photos, reviews and other place data, directly inside AI chat responses. Instead of just reading about a location, your users can see where it is, what it looks like and how it relates to other places.
Help Users Make Confident, Informed Decisions
By combining map visuals with trusted real-world data, Contextual View removes guesswork. Whether it is a customer choosing a store location, a traveller deciding where to go, or a logistics team planning routes, visual context helps users understand layout, proximity, and environment. That leads to faster, more confident decisions.
Speed Up Development With Simple Integration
Instead of building complex map interfaces from scratch, developers only need a few lines of code to integrate Contextual View. Under the hood, it uses a context token from the API to render the widget with all the necessary map data. This can dramatically reduce development time and simplify maintenance.
Why This Matters for African Businesses and Enterprises
For companies in Africa working in e-commerce, logistics, travel, urban planning or field services, map context is essential. Contextual View lets you build tools like store locators, delivery zone chatbots, travel advisors or local service finders with real visual context. That makes your apps more intuitive, trustworthy and user-friendly.
28East Can Help You Put It to Work
At 28East, we combine local knowledge with deep expertise in map-powered technologies. We can help you embed Contextual View into your AI apps, tailor map-based experiences for African contexts such as informal addresses or urban and rural differences, and turn prototypes into robust, scalable solutions.
Ready To Bring Maps Into Your Chat Interface?
If you are exploring AI chatbots, customer tools, or internal support platforms, let’s talk about how map integration can enhance the experience. A simple map-powered upgrade can make your interface richer, more transparent and more impactful.
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